We had a gas leak so all gas was shut off. A Gill’s engineer came out quickly and fixed the leak. He was very polite and respectful and I felt the price was really reasonable. I will definitely use them again in the future and recommend them.
– via Google
Great service from Gill’s Plumbing & Heating! Friendly, professional, and efficient – my boiler is running perfectly now. Highly recommend.
– via Google
Pat Pottinger Aug 12, 2025
We had a small sink unit installed in our cloakroom and a new tap in our bathroom. Paul, our plumber, was first class. He was extremely efficient, knowledgeable and answered any questions we had. The whole experience was superb, from the initial meeting with Jo in the showroom to Paul’s excellent work. Thank you Gill’s!😊
– via Google
🎉Antony was fantastic, in and out no fuss. Friendly family run business and I will definitely be using them again and recommending Gills to family and friends 😃👍🏻
– via Google
Michael Steele Jul 30, 2025
Anthony provided a thorough service to our two boilers, explaining the process as he went along. Very satisfied and will not go elsewhere and also recommend to friends and family.
– via Google
Paul visited us yesterday and fixed a problem with our shower tap in an hour that another plumber had told us the tap was obsolete and it would cost £1000 to fix. Gills will be our “go to” plumbers if we need one in future. 5 Stars.
– via Google
We recently had Gills in to remove and replace the shower unit. This led to some additional replacement pipework and new valves. Basically the job required more work than initially thought. However the plumber took it all in his stride. He did a great job was a nice clean and tidy worker. He went through everything with us. We now have a new functioning shower. Great job. Thank you.
– via Google
Emma Hughes-Davies Jul 4, 2025
Called Gills as national company delivering washing machine with a super grumpy delivery driver/installation engineer let me down on installing the new machine. Gills were brilliant, reassuring had someone out to me within a couple of hours who was just lovley, really friendly, great interpersonal skills, talked me through, checked & assured me that there was no actual issue with the plumbing, changed the water valve as it was really stiff & happy to show me what to do in case i needed to turn off the water. Highly recommend.
– via Google
Superior service from the taking of my request for Heating / Water repair(s) to implementing the repairs. Kept me informed at all stages - Technician fully explained problem(s), fitted new parts and then explained operating method.
– via Google
Very good experience . Easily accessible by phone, sympathetic response to a panicing old lady. Came when they said they would, did the job well and very pleasant with it. A pleasure to deal with a local family firm whom I felt I could trust.
– via Google
Yvonne Morgan Mar 29, 2025
From the first phone call I made to Gills to the final repair of my boiler, I found this company to be helpful understanding and professional,.
Don’t waste your time and energy using anyone else Gills Plumbing And Heating are the best.
– via Google
I recently had Gill’s replace my 16 year old gas hob. Every part of the transaction went perfectly from the helpful assistant in their store, prompt quote and excellent gas installation engineer. Highly recommend
– via Google
Paul the gas engineer was fantastic. Hardworking, knowledgeable, great at plumbing, brickwork, electrical, and boiler install. Kept the place clean. Very happy with everything he did. Gills (Will) were great to deal with as well. Not the cheapest, but quality staff are worth paying extra. Worcester Approved Installer, while others were not. “The bitterness of poor quality remains long after the sweetness of low price is forgotten.” Will use them again for my bathroom and kitchen projects.
– via Google
Shakil Lalani Jan 19, 2025
Very quick response. Engineer that came round was able to diagnose the issue immediately and fix at the same time. Great service.
– via Google
We needed emergency repair to burst pipe. Gill's arrived very promptly and carried out effective repair very efficiently. Plumber very courteous and explained throught. Would highly recommend.
– via Google
Gilles Polis Dec 24, 2024
12-24-2024 Call out @ 09:03 for a waste sink-dishwasher drain blocking... really not the day to encounter this issue...
Technician arrived within 30mins.
Problem diagnosed and most important solved with a thoughtful advice to ensure no reoccurence.
Polite. Considerate. Knowledgeable.
Everything one expects from a Pro.
– via Google
The Immersion Tank of 20+ years sprang a leak at known failure point. Gills, we have used for a number of fixes and property refurbishment over the years, we're able to respond to my request to replace the Tank, update the controls and other items plus a full and thorough Service of the Worcester Boiler they installed 5 years ago. The Work was undertaken over 2 days due to setback, but completed to an excellent standard. Gills staff were accommodating of our requirements and provide excellent Customer Service.
– via Google
My cold water tank in the loft had a leak. The plumber, Anthony, was friendly and professional. He was able to complete the job on his own on a Friday afternoon meaning that I had hot water and heating on what was a cold weekend. Anthony left everything clean and tidy. I can't recommend this company highly enough.
– via Google
Caroline McNeill Nov 13, 2024
I recently had a leak in my upstairs bathroom. I rang and spoke to Will and he organised a plumber to come round. Will kept me informed re timings, and the plumber arrived at the time promised. He was friendly and polite and explained the problem to me and how he was going to deal with it. Once finished, he tidied up and left the bathroom clean and tidy. I highly recommend Gill’s.
– via Google
My parents have been using Gills for a number of years and in the last couple of years I have begun to use them too. I can’t tell you how reassuring it is to be in their capable, trustworthy hands when it comes to servicing and maintaining our boilers. Being able to call or email and get a quick response is what Gills do exceptionally well, their attention to detail and communication is essential to both parties. Supporting a family run business is knowing you’re getting a 5* experience and value for money. I would highly recommend giving them an opportunity and believe you’ll not regret it.
– via Google
gina dunstan Oct 15, 2024
New boiler put in at very short notice on breakdown of old one. !!
Best boiler on the market. Excellent service. All very friendly and helpful ! Thank you Gill's!!
– via Google
Patricia Thomas Oct 8, 2024
Prompt and polite. Explained proposed work clearly. Excellent result, area left clean. Trust Gill's work and will use again
– via Google
We had a replacement Boiler and Monsoon pump fitted. Paul was punctual, polite and very hard working and left the job each day clean and tidy. Very pleased with the work, would highly recommend Gills.
– via Google
Heating system in our new place had been wired up incorrectly. Gill’s diagnosed and then efficiently rewired everything. Tidy, punctual but above all really knew what they were doing.
– via Google
Adrian Walter Jun 5, 2024
Update - So impressed with the work and price (below) we've just used them again to replace an electric shower in a guest room that died. No change in high quality of work detailed below and shower enclosure left cleaner than it was before!
Called out to deal with a slight leak from below an enclosed low level cistern. Due to some non standard original fittings and the confined space, the job rapidly became far less straightforward but due to some lateral thinking and excellent workmanship by Paul everything was sorted. Punctual, friendly, professional, efficient, tidy and reasonably priced - what more could you ask for! Gill's came by recommendation and I too would recommend them without any hesitation.
– via Google
I recently had the pleasure of using Gills for my boiler service and I couldn't be happier with the experience. The team was professional, courteous, and very thorough. They arrived on time, explained everything clearly, and completed the work efficiently. Highly recommend for anyone in need of reliable boiler services!"
– via Google
Great Family run business with friendly people who go the extra mile.
Thank you for making me a beautiful bathroom. I have waited many years for an “upgrade” and it has been well worth the wait. Your professional advice and work made it easier than I thought it would be.
What a great team!
I am very pleased with Gill’s Plumbing & Heating would recommend them to everyone.